Terms & Conditions

Last updated: 01/12/2025

Welcome to Lucy Moore Arts. These Terms & Conditions set out the terms under which you may use our website www.lucymoorearts.co.uk and purchase original acrylic canvas paintings from us. By accessing our website or placing an order, you agree to these terms.

These Terms & Conditions are written in the same spirit as our studio — clear, fair, and respectful — and work alongside our Privacy Policy and Shipping & Returns Policy.

1. About Us

Lucy Moore Arts is a small, independent, artist-led studio based in the United Kingdom. All artworks sold through this website are original acrylic paintings created by Lucy Moore.

2. Original Artwork

All artworks sold are one-of-a-kind original pieces.
Once an artwork has been sold, it cannot be replicated.
Colours may vary slightly from what you see on screen due to differences in monitors and lighting.
Measurements are provided as accurately as possible.

3. Pricing & Payment

All prices are listed in GBP (£) unless otherwise stated.
Prices include applicable UK taxes unless stated otherwise.
Payment must be made in full at the time of purchase.
We reserve the right to cancel an order in the event of a pricing or listing error, in which case you will receive a full refund.

4. Orders & Acceptance

Placing an order constitutes an offer to purchase.
An order is only accepted once payment has been received and confirmation has been sent.
We reserve the right to refuse or cancel an order at our discretion, including in cases of suspected fraud.

5. Shipping & Delivery

Shipping details, costs, and timelines are outlined in our Shipping & Returns Policy.
Delivery times are estimates and may vary due to courier delays or circumstances beyond our control.
Risk of loss passes to the customer once the artwork has been delivered.

6. Returns & Cancellations

Our returns and cancellation terms are detailed in our Shipping & Returns Policy.
Due to the nature of original artwork, returns may be limited.
If your artwork arrives damaged, please contact us promptly so we can help resolve the issue.

7. Copyright & Intellectual Property

All artworks, images, and content on this website remain the intellectual property of Lucy Moore Arts.
Purchasing an artwork does not transfer copyright.
Artwork images may not be reproduced, distributed, or used commercially without written permission.

8. Use of This Website

You agree not to:

Use the website for unlawful purposes
Attempt to interfere with the site’s security or functionality
Copy or misuse content without permission

9. Liability

We take great care in packaging and shipping artwork, but we are not responsible for delays or issues caused by third-party couriers.
To the fullest extent permitted by law, our liability is limited to the purchase price of the artwork.
Nothing in these terms affects your statutory consumer rights under UK law.

10. Events Outside Our Control

We are not liable for delays or failure to perform obligations due to events beyond our reasonable control, including natural events, strikes, courier disruptions, or technical issues.

11. Changes to These Terms

We may update these Terms & Conditions from time to time. Any changes will be posted on this page.

12. Governing Law

These Terms & Conditions are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact Us

If you have any questions about these Terms & Conditions, please contact:

Email: lucymoorearts@gmail.com
Business Name: Lucy Moore Arts
Location: United Kingdom